售后服务中心

API列表

API调用

1、业务单及服务工单

1.1: 根据订单标识查询业务单及服务工单

描述：

根据订单标识查询业务单及服务工单

HTTP协议：

HTTP,HTTPS

URL:

/tx/platform-biz/remac-tx-after-sale/businessOrder/getBusinessOrderByTxOrderId

HTTP头：

remacToken

方法：

POST

路径参数：

返回：

{
    "code": "200",
    "message": "请求成功",
    "data": {
      "businessOrder": {
        "txOrderId":1,
        "sourceId": 37,
        "brandSideId": 17293,
        "isAbnormal": 1,
        "address": "佛山市顺德区北滘镇111",
        "releaseTime": 1681811127000,
        "isDelete": 1,
        "mobile": "18129864957",
        "merName": "中国,广东省,佛山市,顺德区,北滘镇,111",
        "statusCount": 0,
        "remark": "",
        "updateTime": 1681811127000,
        "ownerMsg": "",
        "businessNo": "YWD20230418000002",
        "regionCode": "440606102",
        "dealTime": 1681811148000,
        "appointmentTime": "2023-04-18 20:00-21:00",
        "ownerName": "火星",
        "createTime": 1681811127000,
        "ownerNo": "YZ20230304000001",
        "brandSideName": "鲁大师",
        "creater": "admin",
        "id": 727,
        "sourceName": "鲁大师烧冒烟了",
        "status": "1"
      },
      "orderList": [
        {
          "serviceType": "鲁大师服务类型",
          "standardsName": "鲁大师的规格",
          "serviceCode": "fea5d562-e0c3-4943-90ad-3adfb4b4ad7d",
          "actualFinishNum": 0,
          "merName": "中国,广东省,佛山市,顺德区,北滘镇,111",
          "orderStatus": "待指派",
          "requiredFinishNum": 8,
          "remark": "",
          "businessNo": "YWD20230418000002",
          "regionCode": "440606102",
          "isIntact": 1,
          "appointmentTime": "2023-04-18 20:00-21:00",
          "ownerName": "火星",
          "assignStatus": "自动指派失败",
          "processKey": "p171956-649bf7c3-743",
          "id": 2744,
          "processInstanceId": "bf9d3b0a-ddcd-11ed-b78f-12037065c44c",
          "address": "佛山市顺德区北滘镇111",
          "orderNo": "GD20230418000003",
          "isDelete": 1,
          "mobile": "18129864957",
          "updateTime": 1681811127000,
          "ownerMsg": "",
          "statusId": 1,
          "createTime": 1681811127000,
          "ownerNo": "YZ20230304000001",
          "creater": "admin",
          "serviceProductName": "鲁大师三级分类"
        },
        {
          "serviceType": "天刀服务类型",
          "standardsName": "美的",
          "serviceCode": "da44f82c-ab5b-42fc-846b-8879e738880b",
          "actualFinishNum": 0,
          "merName": "中国,广东省,佛山市,顺德区,北滘镇,111",
          "orderStatus": "已关闭",
          "requiredFinishNum": 8,
          "remark": "",
          "businessNo": "YWD20230418000002",
          "regionCode": "440606102",
          "isIntact": 1,
          "appointmentTime": "2023-04-18 20:00-21:00",
          "ownerName": "火星",
          "assignStatus": "自动指派失败",
          "processKey": "p174222-978fb36e-e20",
          "id": 2745,
          "processInstanceId": "bfaa5a71-ddcd-11ed-b78f-12037065c44c",
          "finishTime": 1681811148000,
          "address": "佛山市顺德区北滘镇111",
          "orderNo": "GD20230418000004",
          "isDelete": 1,
          "mobile": "18129864957",
          "updateTime": 1681811127000,
          "ownerMsg": "",
          "statusId": 100,
          "createTime": 1681811127000,
          "ownerNo": "YZ20230304000001",
          "creater": "admin",
          "serviceProductName": "奶妈上春风伞"
        }
      ]
    }
}

2、产品与服务产品

2.1: 通过skuIds查询数据

描述：

通过skuIds查询产品与服务产品数据

HTTP协议：

HTTP,HTTPS

URL:

/tx/platform-biz/remac-tx-after-sale/skuservicerel/getDataBySkuIds

HTTP头：

remacToken

方法：

POST

路径参数：

示例：

    {
       "skuIds":[1,2]
    }

返回：

{
    "code": "200",
    "message": "请求成功",
    "data": [
        {
            "id": "1",
            "skuId": "1",
            "serviceProductId": "1",
            "serviceProductName": "1",
            "price": 1,
            "count": 1,
            "required": 1,
            "creater": "1",
            "createTime": "2023-05-09 06:42:53",
            "updater": "1",
            "updateTime": "2023-05-09 06:43:08"
        },
        {
            "id": "2",
            "skuId": "1",
            "serviceProductId": "2",
            "serviceProductName": "2",
            "price": 2,
            "count": 2,
            "required": 2,
            "creater": "2",
            "createTime": "2023-05-09 06:42:57",
            "updater": "2",
            "updateTime": "2023-05-09 06:43:12"
        },
        {
            "id": "3",
            "skuId": "2",
            "serviceProductId": "3",
            "serviceProductName": "3",
            "price": 3,
            "count": 3,
            "required": 3,
            "creater": "3",
            "createTime": "2023-05-09 06:42:59",
            "updater": "3",
            "updateTime": "2023-05-09 06:43:14"
        }
    ]
}

3：天工同步服务产品数据

3.1: 新增或删除 Sku与服务产品关联表

描述：

新增或删除 Sku与服务产品关联表

HTTP协议：

HTTP,HTTPS

URL:

/tx/platform-biz/remac-tx-after-sale/skuservicerel/submit

HTTP头：

remacToken

方法：

POST

路径参数：

返回：

{
    "code": "200",
    "message": "请求成功",
    "data": true
}

3.2: 接收推送的服务产品

描述：

接收推送的服务产品

HTTP协议：

HTTP,HTTPS

URL:

/tx/platform-biz/remac-tx-after-sale/skuservicerel/push/skuRel

HTTP头：

remacToken

方法：

POST

路径参数：

示例：

    {
        "serviceProductId":"1",
        "serviceProductName":"1",
        "price":10
    }

返回：

{
    "code": "200",
    "message": "请求成功",
    "data": null
}

3.3: 接收推送触发同步sku与服务产品关联信息(中台内部调用)

描述： 接收推送触发同步sku与服务产品关联信息(中台内部调用)

HTTP协议：HTTP HTTPS

URL: /tx/platform-biz/remac-tx-after-sale/skuservicerel/sync/doServiceProductSync

方法：POST

请求参数:

详见此页面 4.8.1: https://confluence.mideazy.com/pages/viewpage.action?pageId=491323439